USA SHIPPING

Customs & International Shipping Disclaimer

At LPcustomfab, we work hard to provide fast and reliable service worldwide. However, customs procedures, brokerage fees, duties, and tariff regulations are outside of our control.

Customs Duties & Additional Fees

Customs duties, tariffs, import taxes, and administrative fees are determined by your country's customs agencies and by the carriers processing the shipment.

LPcustomfab cannot predict, control, or guarantee these fees. All related costs remain the customer's responsibility.

Purolator / UPS Brokerage Process

Most of our international shipments are sent with Purolator. However, the default customs broker for international clearance is UPS.

This means your package may be transferred to UPS at the border, and you must contact UPS directly to handle and pay customs fees.

Important Notes

The UPS tracking number is not the same as the Purolator tracking number.
The UPS tracking number cannot be retrieved online using the Purolator tracking system.
Customers must contact Purolator by phone to obtain the correct UPS tracking number.
Customs duties and brokerage fees must be paid directly to UPS.
LPcustomfab cannot retrieve UPS tracking numbers or pay customs fees on behalf of customers.

Purolator

1-888-744-7123

UPS

1-800-782-7892

Possible Delays

Customs inspections and processing can lead to unexpected delays. While we always ship quickly and include all required documentation, LPcustomfab cannot be held responsible for delays caused by customs, carriers, or tariff changes.

No Delivery Time Guarantee

Once a package is handed over to the carrier, multiple parties are involved in the transit process. For this reason, we cannot guarantee specific delivery times or offer compensation for customs or carrier delays.

Customer Responsibility

Before placing an international order, customers are encouraged to verify their local customs regulations. All customs fees, delays, holds, or complications fall outside of our control, and the customer remains fully responsible for any charges required by their local authorities.