USA SHIPPING

Customs & International
Shipping Disclaimer

At LPcustomfab, we work hard to provide fast and reliable shipping to our customers in the United States. However, customs procedures, brokerage fees, duties, taxes and tariff regulations remain outside of our control.

Customs Duties & Additional Fees

Customs duties, tariffs, import taxes, brokerage charges and administrative fees are determined by U.S. customs authorities and the carriers processing the shipment.

LPcustomfab cannot predict, control or guarantee these fees. All customs-related charges remain the customer’s responsibility and are not included in the order total.

SELECT YOUR SHIPPING METHOD

How Your Order Is Shipped

Your shipping confirmation will indicate whether your order was shipped with Purolator or UPS.

METHOD 01

Carrier transfer at the U.S. border

Purolator UPS

CANADA Purolator
UNITED STATES UPS

How This Method Works

Your order begins its journey in Canada with Purolator. When it reaches the United States, it may be transferred to UPS, which acts as the customs broker and completes the delivery.

Tracking Information

The UPS tracking number is different from the original Purolator tracking number and cannot normally be retrieved through Purolator’s online tracking system.

What You Need to Do

  • Contact Purolator by phone to obtain the corresponding UPS tracking number.
  • Use the UPS tracking number to monitor customs clearance and final delivery.
  • Pay all applicable duties, taxes and brokerage fees directly to UPS.
LPcustomfab cannot retrieve the UPS tracking number or pay customs charges on behalf of the customer.
CALL PUROLATOR 1-888-744-7123 CALL UPS 1-800-782-7892
METHOD 02

One carrier from pickup to delivery

UPS UPS

CANADA UPS
UNITED STATES UPS

How This Method Works

Your order is shipped directly with UPS and remains with UPS throughout the entire delivery process, from pickup in Canada to final delivery in the United States.

Tracking Information

The same UPS tracking number remains active throughout the shipment. Use it to follow the package, view customs updates and check whether additional information or payment is required.

What You Need to Do

  • Monitor the UPS tracking number supplied in your shipping confirmation.
  • Respond promptly if UPS requests additional customs information.
  • Pay all applicable duties, taxes and brokerage fees directly to UPS.
LPcustomfab cannot pay customs charges or communicate with UPS on behalf of the customer.
CALL UPS 1-800-782-7892
MULTIPLE PACKAGES

Orders Shipped Separately

Some orders may be shipped in separate packages due to product size, availability or packaging requirements. Each package is processed separately and receives its own tracking number.

Customs authorities and carriers may apply duties, taxes or brokerage fees separately to each shipment.

DELAYS

Possible Delays

Customs inspections and processing may cause unexpected delays. While LPcustomfab ships orders as quickly as possible and provides the required documentation, we cannot be held responsible for delays caused by customs authorities, carriers, weather conditions, regulatory changes or tariff changes.

DELIVERY TIMES

No Delivery-Time Guarantee

Once a package has been handed over to the carrier, multiple parties may become involved in the customs and delivery process. LPcustomfab cannot guarantee a specific delivery date or provide compensation for delays caused by customs authorities or shipping carriers.

BEFORE ORDERING

Customer Responsibility

Before placing an order, customers are encouraged to review the customs and import requirements that apply in their state or country. Customs fees, inspections, delays, holds and other import-related complications remain outside of LPcustomfab’s control.

Monitor all tracking information
Provide an accurate shipping address
Respond to carrier or customs requests
Pay all applicable duties, taxes and brokerage fees